Tag Archives forhomes for sale in alamo heights

5 Ways I Serve Alamo Heights Home Sellers by Diana L. Faulkner, REALTOR®

Graphic Thinking about selling your home? 5 Ways I Serve Alamo Heights Home Sellers

So, as you begin the new year, you, or someone you know, may have already made the decision to sell your/their home.  I recommend that you begin the process early.  In fact, the sooner, the better.  One of the first things to do is to identify a real estate agent, preferably a REALTOR®, as they are held to a higher Code of Ethics standard.

When it comes to choosing the right agent to sell your home, avoid the “Post & Pray” agents who are known within the industry as the type of agent who will simply put up a sign in your front yard, post a few ads, and pray for a buyer to come along.

How do you pick the right agent?  First of all, ask your family, friends and neighbors if they know a good agent.  After obtaining their recommendations, review that agents business practices.   And, please, please, please, don’t select an agent based upon the reviews on their website or social media.  Amazingly enough, reviews are easily purchased from services selling reviews.  This is one of those instances where the phrase “the internet says it, therefore it must be true” does not apply.

Seasoned, experienced and professionalism go a long way in this business.  Avoid the part-time, social (they are just in the business to sell their friends house), and unprofessional agents, if at all possible.  I will say that I know many part time agents who are better than some agents with 20+ years of experience.  They may be part-time due to their family obligations.  Just make sure that their situation does not affect the sale of your house.

Graphic: Maturity, experience and practice quote by Tim S Grover

Pick an agent who will go the extra mile for YOU.

Here are 5 things that are signs that you have selected a good agent:

They Excel in Communications

Most agents will provide you with regular updates and feedback, so you will always know what is going on with the sale of your property.  Choose an agent who communicates in the manner in which you like to be communicated with.  Some agents don’t communicate at all.  Know which style you like and choose accordingly.

I am an over-communicator.  I do have one client who only wants to hear if an offer is coming.  I will adjust my communication style to meet your needs.

They Will Price Your Property Correctly

It’s easy – very easy – to tell a seller what they want to hear and price a property too high, but in the long run it can only cause harm. If a property is priced too high, buyers avoid it, and if they avoid it for too long, it soon gets a bad reputation as an unsalable property.  (This is not necessarily true of luxury homes which can stay on the market longer as the buyer pool is much smaller).

I use my extensive knowledge of the Tri-City area (Alamo Heights, Olmos Park and Terrell Hills) property market and make sure that the selling price of your home is accurate and in keeping with similar properties.  And, pricing is difficult in this area due to the wide variety of homes.

I am willing to give you hard truths, even if it is not what you want to hear.

They Will Market Your Property – Properly!

Alamo Heights ISD homes is a unique property market, with homes ranging from $75 per square foot to over $1,000 per square foot.  This creates a large market gap, meaning that different price ranges needed to be marketed to differently.  Getting the word out about great real estate opportunities is a challenge, and sellers need an agent well-versed in the ins and outs of local marketing.  My professionally optimized website draws traffic and showcases all my properties for sale.

Over 87% of buyers find the property they want to buy  by searching the internet.  Therefore, the photographs are worth a thousand words.  Further, BAD photographs can severely limit interest. I pride myself on hiring one of the most respected professional photographers in our area which costs approximately $350- $500+ per session, depending upon the size of the home.  Many high end brokerages in the area are using services which use less seasoned photographers and cost about $85 per home.  I believe in providing you with the best photos of your property; photography which show your property off in its greatest and most desirable qualities.

I also make extensive use of digital marketing such as Facebook, Google+, Instagram, Twitter and other social media platforms to draw attention to your property.

They Make Sure the Buyer is Qualified

If you have a luxury home, this is especially important.  A Buyer’s offer on a home doesn’t necessarily mean they’re financially able to buy it.

Is the buyer pre-qualified or pre-approved?   Pre-qualification does not include an analysis of the buyer’s credit report, nor does it verify income or employment.  I recommend that sellers view pre-approved buyers more favorably.  This buyer knows what they want, have taken the steps necessary to get their affairs in order.  In other words, they are really READY TO BUY!

If a buyer is simply pre-qualified, the seller runs the risk of having the transaction fall through due to circumstances which would have been discovered during the pre-approval process.

Cash doesn’t mean squat unless you have a Proof of Funds verification.  Cash is an interesting transaction.  Buyers who offer cash often times believe that CASH IS KING and that they don’t have to show the POF to the listing agent; that they are the king, and that you as the peasant must bow down to them.  Be careful, especially if the funds are foreign funds.  A cash transaction can be misleading and lull a seller into complacency.  Buyers who actually have the cash understand the risks you, the Seller, are taking.  A truly qualified Buyer will gladly provide you with their POF.  It is BUSINESS 101.  I ask those hard questions of the Buyer’s Agent.

Paperwork, Paperwork, and Details

Selling a property in Alamo Heights involves a lot of work.  There are many little details that must be taken care of before a deal can close.  Once you’ve accepted an offer for your house and are ready to sign, I take care of all of the paperwork, details and follow up required by title company, the lender (if the property financed), collect condo fees, maintenance and utility receipts, easing the last-minute stresses of closing and making sure the sale of your property goes as smoothly as possible.


I understand nuances.  For more information about how I can help you sell your Alamo Heights ISD home, condo or  property, contact me at 210.413.2085 or email me at dianafaulkner@satx.rr.com.


Wishing you the best in 2017!

Why Can’t My REALTOR® Sell My House?

Cartoon monster asking Why Can't My Realtor Sell My House
Cartoon monster asking Why Can't My Realtor Sell My House

Why can't my realtor sell my house?

My realtor can’t sell my house!  What’s wrong?

As an experienced REALTOR® in San Antonio, I hear this a lot from home owners.   And, many sellers struggle with this if there home has been on the market for just one week!  With the crazy seller’s market we are in, the sellers have expectations that their house will sell the first day. If that doesn’t happen, the wheels start turning in the seller’s mind and this thought begins to run through their head.  Often times, the first thing that comes their mind is that it is their agent’s fault.  I specialize in homes for sale in Alamo Heights, and can tell you …. there is no easy answer.

The hard truth is, oftentimes, it isn’t directly the agent’s fault.  Most of the time it is due to the small decisions that the homeowners make when the put their house on the market, or the location of the home.  The agent does bear some responsibility if they haven’t shared with you the things you will need to do to sell your house quickly.

Also, do you want to sell your house quickly…. or, do you want your price?  These scenarios would have your agent marketing the property differently.  Most sellers want to sell quickly for the highest price possible.

If your house isn’t selling, hasn’t had many showings, hasn’t received an offer, then rethink your position and be positive about the possibilities.  It is in your best interest to think through some of the potential reasons that it might not be selling.  Part of the resolution of a problem is recognizing that there might be a problem.  There might actually be many reasons why your home has not sold.

Here are some of the top reasons that homes don’t sell and a solution for each on how to remedy the situation.  Of course, all things being equal must be taken into account.

1.  Your house is a little tired looking

Buyers expect every home they see to look like the homes they like on HGTV.  SIGH.  If your home does not look that appealing, the home will be on the market longer, because the flipper down the street knows that the Buyers are looking for that type of home.  Buyers know how to shop, and they want the most house for their money.  If there is a fresh, newly updated/remodeled house down the street, which is priced exactly the same as yours, you can bet that the Buyers will be flocking to the one which is the most appealing.

Solution:  Your house should be comparable to the other houses on the market in the same area.  You might need to upgrade the hardware in the house, update some of the lighting, and please, please, please …. have the popcorn texture removed from the ceilings.  Yep, you are going to have spend money to spruce and spiff up the tired house.  For most Sellers, they struggle with the thought of spending the money on items they won’t enjoy.  However, if you are looking to get full price offers on your house and a quick sale, you will need to get it to a condition which buyers want.  Buyer generally don’t buy based upon a price per square foot.  They fall in love with the home which is updated and in pristine condition.

If the home is tired looking and you aren’t in a position to update it, or don’t want to do the work, then a reduction in price should remedy the situation.  All things being equal, an out of date house should be priced at 5% to 20% below the other homes in your area.

2.  The house smells bad

There’s a saying in real estate: “If I can smell it, I can’t sell it”.  If you’re immune to the smell of your home, get a friend’s honest opinion.  There is nothing like entering a house and smelling a refreshing scent.  There are even commercials about “Stank Face”, which is the term for the curl of the lip and the scrunched up nose when a person encounters a foul smell.

If you have pets, if you are a smoker, if you cook odiforious foods, then the odor may the reason your home isn’t selling.

Solution: Sometimes the remedy is simple like freshly baked cookies or using essential oils in a diffuser. But if your house’s odor is persistent, it’s a good idea to determine what’s causing it and address it.  Take care of mold and mildew buildup, pet urine on the carpet, or set-in smoke odor.

3.  The appliances are old

Stainless steel is still in, and old, yellowing-white refrigerators are out.  Although potential buyers realize they can replace a refrigerator, if your appliances look as if they belong in their parents home, buyers might wonder what else might need replacing.  You won’t get a pass on the HVAC system, either.  Although the buyer doesn’t generally notice, the system will be inspected by the buyer’s inspector.

Solution:  Update your appliances if at all possible.  Ask your agent what buyers are looking for in a home such as yours.  They will generally know as they work with buyers and hear what buyers are looking for.  If your HVAC has a problem, you’re going to have to pay to fix it, or at least come down in your asking price.

4.  Horrible photographs

The first seven seconds is the time your photographs have to make an first impression.  Over 90% of buyers start their home search online and they will make a decision to include or exclude your home based upon a very quick skimming of the listing photographs.  The more photos the better; professional photography is best; an uncluttered home …. all are more appealing even if the house is the exact same floor plan as the house 2 streets over.  Buyers quickly move on if you don’t grab their attention with good photographs.  There are plenty of homes with good photos for them to look at.

Solution:  Be open to the idea of having your house staged and photographs by professionals.  Yes, we know your sister, who loves purple with pink stripes, wallpaper and popcorn ceilings, has good taste.  However, unless she is a realtor, she may not be aware that professional real estate photographs have the ability to generate over 118% more internet views and sell listings at the amaze rate of 50% faster, and at 39% closer to list price.  The numbers speak for themselves…. it is money well spent.

5. The house is priced incorrectly

Currently our San Antonio market is a Seller’s market…. but not for every price point.  Economic supply and demand conditions come into play in a seller’s market: There’s high demand, yet low supply/inventory.  Technically, a seller can expect to get more money for their house during a high demand/low inventory cycle.  However, the are limits as to how high you can list your home.  One of the most important duties of a realtor is the proper pricing of the home.  If your home is listed at a price that is too low, Buyers will conclude that there is a problem with the home.  On the other end of the spectrum are those houses which are priced above market value which generally cause the home to sit on the market longer.  

Did YOU price the home at a high price?  Did YOU insist that that your realtor put it on the market for that price?  If so, I am sure you already know now, that it is priced too high.  Consult with your realtor for a “price improvement” (real estate lingo for lowering the price of the home).

Solution:  Revisit your pricing with your agent to determine if the price of your home needs to be adjusted.  It is critical that you price it correctly.  The agent may need to do another analysis to update their files on what has sold in the last 2 months.  Maybe the fresh data from the comps will reveal that the market trend has shifted downward (real estate lingo for falling prices).

6. It just might be your agent

If you have none of the other issues going on in this post and there’s nothing wrong with your house at all:  then, then it just might be your agent.  Like every profession, real estate has 5% to 10% of agents who may not be competent and just don’t care.  It is not reflective of the entire industry, and  with a little research, you will be able to easily find another one.

There are all sorts of things which go on behind the scenes which are controlled by the agent:  did they input the listing into the MLS correctly, is it located on the MLS map correctly, do they have the correct phone number listed for the buyer’s agent to call to set up an appointment, etc?  It might be that they have done a poor job in getting the information out to the public (marketing).  Yet, it might even be that your agent could be turning people off.  Your agent is your front-line representative.  Maybe they have a bad reputation within the real estate community and are difficult to work with, don’t return phone calls, think they are king of the universe, they are the #1 agent in town and can’t be bothered, are known as a bully, etc.  Some realtors won’t show homes to buyers where they know the agent to be the problem because it can reflect badly upon them as well as result in a bad/bumpy transaction.  It shouldn’t be this way, but the truth is…. it happens every day.

Solution:  Is your agent nice?  Would you invite them to a dinner party?  If YOU don’t find them to be interesting and pleasurable to work with, who will?  You might consider breaking up with your current agent and then do your homework to identify a great agent who might be easier to work with.  Also, be skeptical of the reviews posted online.  There are companies which specialize in writing false reviews for agents.  Instead, consider talking with your friends, family and colleagues to identify a good agent.  Identify a good one and then interview the heck out them.  It is in your best interest to hire an experienced agent for your type of home.  If you have a relative who is an agent in another city, call them and let them do some of this research for you.  They will be happy to assist you.


Here are a few more reasons:  Unusual and/or unique; luxury; and other factors

1.  Unusual or unique home:  If you have a unique home, it will take longer to sell.   We have a saying:  “unique it, and you keep it”.

Modern kitchen with chartreuse cabinetry

Unique kitchen which may limit the number of buyers for this home.

For instance in San Antonio, the Buyers prefer traditional homes with open floor plans.  This San Antonio preference means that a mid-80’s homes with contemporary angles will take longer to sell as there are fewer buyers who are looking for this type of home.

2.  Luxury home:  If you have a luxury home, it is usually a Buyer’s Market.  Less than 1% to 2% of the market can afford a luxury home.  This means that it can take quite a bit longer to sell a luxury home than a non-luxury home.  If you have a custom luxury home which has unique features, then it will take even longer.  I take a different stance than most realtors.  A price adjustment isn’t always the remedy in order to sell the home.  Often times, these homes just need to be on the market long enough for the right buyer to come along.  It is always about timing.  Unfortunately, some luxury buyers will hire a buyer’s agent who isn’t a luxury agent.  That inexperienced agent won’t know how the listing agent was able to price the home.  For instance, 2 similar homes with a similar floor plan, except House A (Mercedes car) has double studded walls, chandeliers which costs over $50,000 each along with upgrades throughout is NOT comparable to House B (Hyndai car) which was built by a spec builder with single studded walls, $200 chandeliers and inexpensive builder grade materials.  That sort of agent who would think they “look sort of the same” is the luxury home sellers and luxury listing agents worst enemy.  And, they aren’t servicing their buyer in an informed manner.  The higher the price point in luxury homes, the lower the number of buyers who can afford the home.  For instance, there is a $18,000,000 home listed in San Antonio.  There may be 10 to 20 people in San Antonio who can afford that home.  If that 10 to 20 people are not yet in the market to buy a different home, then that home will not sell….. not because it isn’t desirable or there is something wrong…. simply the timing isn’t right.  Should they reduce the price to $8,000,000, $ 4,000,000?  Of course not, unless they are desperate to sell, or the seller just wants to be done.  A famous example of this is the The Manor house  built by Aaron Spelling in Los Angeles.  It sold for $85 million after it had been on the market for two years with an asking price of $150 million.

3.  Oddball scenarios:  Location within a subdivision and other factors also come into play.  If you have some of the following conditions, the property is considered by many to be less desirable than the others within the subdivision, and should have been priced 10% below what other comparable homes in your area:

  • electrical power towers running in the green belt behind your property
  • an apartment complex or a commercial shopping center is behind your property
  • a major street is directly behind your property
  • a bus stop is within 3 house of your property
  • a drainage ditch next to the property (side or back)
  • your next door neighbor has not kept up with their yard work AND their house is painted purple
  • your next door neighbor has barking dogs who run the backyard fence.


I feel your pain.  My personal home is for sale; it is a luxury home AND it is unique!   Needless to say, I am nearly insane, too!  Patience, Grasshopper, patience.


Keep up your positive thinking!  Your house WILL sell.  Get ready to move!












Alamo Heights & How It Developed Into A Neighborhood

Spanish Style Stucco Home for Sale Alamo Heights

So, you are a Buyer you were just transferred to San Antonio and need to find a luxury home for sale.  Where to start?  If you are looking for the best school district in the area, that would be Alamo Heights Independent School District. At the time of this post, it is considered the highest performing district in the greater San Antonio Metropolitan area.

Spanish Style Stucco Home for Sale Alamo HeightsSpanish Style Stucco Home for Sale Alamo HeightsSpanish Style Stucco Home for Sale Alamo Heights

Many newcomers to San Antonio refer to the three municipalities of Alamo Heights, Olmos Park and Terrell Hills collectively as Alamo Heights or the Tri-City area of San Antonio.  This area has long been the luxury and old money neighborhood of San Antonio.  These towns continue to hold their appeal and value as their proximity to downtown, the airport, the arts, shopping and restaurants, combined with some of the best schools in the city, make them desirable and enjoyable neighborhoods.

Alamo Heights sits at the geographic headwaters of the San Antonio River.  After the fall of the Alamo, it was settled by George Washington Brackenridge and Charles Anderson in the mid-1800s.  The development of the site as a neighborhood began to occur in the 1890s and several large homes were built.  However, those efforts stalled as there wasn’t a road to connect the area to downtown.  In 1908, smaller homes began to be built and a pattern of scattered building by different developers ensued, which was reflected a community of varied sizes and architectural styles.  The advent of the automobile helped Alamo Heights become more desirable.  After 1921, the community began to grow and residential development grew.

In 1922 Alamo Heights became a municipality and had a population of about 3,000 residents.  The census of 2000 indicates a population of 7,031.

The esteemed historian, T. R. Fehrenbach, characterized the city by saying, “Alamo Heights, whatever else it is, reflects three qualities: good government, stable neighborhoods and a feeling of intimacy.”  It is still true today.

Within the City of Alamo Heights, you will find estate sized homes on estate sized lots.  The cottage district is known for small homes on small lots.  There are condos, town-homes, high rise self contained luxury buildings, and a mix of large apartment complexes and homes which have been divided into apartments.  A buyer has many choices when it comes to purchasing a home for sale in Alamo Heights.

One of the most popular areas of Alamo Heights is known as The Cottage District.  These homes, at the time of their construction, were smaller homes built on small lots.  Here is a drive down one of the streets in the cottage district.



If you have determined that you want to live in Alamo Heights, I live in Terrell Hills.  I know the streets in Alamo Heights well.  If you are looking for an experienced agent who knows the neighborhood, call me.  I would be happy to help you.






Luxury Living in Alamo Heights

As a native of San Antonio, I look around in amazement at the number of luxury homes for sale in Alamo Heights area, including Olmos Park and Terrell Hills (collectively known as the Tri-City area in real estate circles).  For decades, San Antonio was a military town and a tourist town, with relatively few homes in the luxury category.  The technology boom has created a increased market for luxury homes in our area as we continue to attract larger corporate residents employed by companies like Rackspace, Valero, NuStar, USAA, AT&T, Geekdom, Medtronic, and a plethora of start medical device start-up companies like Bluegrass Vascular Technologies.  These types of companies bring higher paying salaried positions which leads to…. more luxury homes.

Just where are these homes located?  The good news is that luxury homes are located all over the city:  downtown, north, south, east and west.  There are some master developed areas which have been strategically placed near areas near large corporate headquarters (USAA), the airport, downtown, golf courses, etc.

Alamo Heights, Olmos Park and Terrell Hills have long been the luxury neighborhoods of San Antonio.  These towns continue to hold their appeal and value as their proximity to downtown, the airport, the arts, shopping and restaurants, combined with some of the best schools in the city, make them desirable and enjoyable neighborhoods.

So, you were just transferred to San Antonio and need to find a luxury home for sale.  Where to start?

Each Buyer has unique needs for choosing the location of the new home.  It is generally related to proximity to work or to a specific school.  If you search has lead you to the Alamo Heights Independent School District (AHISD), you have arrived at a website which specializes in homes in this school district.

Take a ride with me on Argyle Avenue, which is considered by many to be the most prominent street of Alamo Heights.



Diana L. Faulkner is an experienced real estate agent in San Antonio area of Terrell Hills, Alamo Heights, Olmos Park and Monte Vista.  She is a native of San Antonio.  She and her husband, Nicholas, are active residents of Terrell Hills.

If you are in the process of choosing a trustworthy concierge partner for your real estate transactions, Diana is well qualified due to her business savvy, marketing expertise and her attention to your security and confidentiality.

There is a big difference in the real estate agents.  Do your research to find one who specializes in the area of town where you want to live.  It will benefit you greatly if your agent knows the area, knows the history of the homes, knows the projected changes coming to the area, etc.  Choose wisely.